1. Introduction

1.1 Motorcycle Training App is owned by Motorcycle Riders Hub (MRH). All data and protection policies for the app come under the jurisdiction of MRH.
1.2 Motorcycle Training App is committed to safeguarding the privacy of our app and website visitors. This policy outlines how we handle your personal information.
1.3 By using our app and website, you consent to our use of cookies in accordance with this policy, facilitating a tailored user experience.

2. Collecting Personal Information

2.1 Personal Information: We collect details such as your full name, email address, and profile picture (if you fill in your account details).
2.2 Riding-Related Information: We gather data like lesson marking and scores, duration, and type of bike usage to enhance your learning experience.
2.3 Consent: Before you disclose another person’s personal information to us, you must obtain their consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using Personal Information

3.1 We use your personal information for the administration of our services and to enhance user riding and training experience.
3.2 Data Utilisation: Information about your purchases helps us provide access to premium features like educational video lessons and other learning material.
3.3 Account Management: We share necessary data with the Motorcycle Riders Hub website to manage your account effectively post-purchase. This will allow you to use both platforms with one subscription.

4. Third-Party Sharing

4.1 RevenueCat: We share data pertinent to in-app purchases and subscriptions with RevenueCat.
4.2 Motorcycle Riders Hub: Data necessary for user account management is shared to facilitate seamless service integration post-purchase.

5. International Data Transfers

5.1 Your data is primarily stored within the UK and processed in line with local data protection laws.
5.2 International Transfers: We transfer only UUID data to RevenueCat in the US under strict data protection agreements to manage in-app purchases. This is because this external platform is used as part of our existing business model.

6. Retaining Personal Information

6.1 Personal information is retained only as long as necessary for the fulfilment of the purposes for which it was collected, generally not exceeding two years unless required for legal or audit purposes.
6.2 Specific retention periods are adhered to for different types of data:
– Legal Compliance: Retained as mandated by law.
– Litigation Preparedness: Retained as deemed potentially relevant to future legal proceedings.
– Rights Protection: Retained to establish, exercise, or defend legal rights.

7. Security of Personal Information

7.1 Advanced Security Measures:
– Data Encryption: Utilises HTTPS to secure data during transmission.
– User Authentication: Employs OAuth2 to ensure robust user authentication.
– Password Security: Implements advanced salting and hashing techniques for secure password storage. When available biometric security measures will be in place for further account security.
– Compliance: Our security infrastructure complies with ISO/IEC 27001 standards, ensuring the highest level of data protection.

8. Amendments

8.1 This policy may be updated periodically, reflecting changes in our practices or relevant regulations. A new version will be published on our app and website.
8.2 Users will be notified of significant changes directly via email or through in-app notifications.

9. Your Rights

9.1 Managing Your Data:
– Access and Correction: Users can request access to and correct their personal data.
– Data Deletion: Users can delete their accounts and all associated data at any time.
– Subscription Management: Users can manage their subscriptions directly within the app.
– Opt-out: Users can opt out of data processing for marketing purposes.

10. Third-Party Websites and Apps

10.1 Our app and website may contain links to third-party sites. We encourage users to review the privacy practices of these third-party sites before engaging with them.
10.2 We do not endorse or take responsibility for the privacy practices of these sites, which may differ from ours.

11. Updating Information

11.1 If there are changes to your personal information or if you notice any discrepancies, please inform us so we can update our records. This ensures that the information we hold is accurate and up to date.

12. About Cookies

12.1 We use cookies to enhance functionality, improve user experience, and gather analytics on our app and website. By using our services, you agree to the use of cookies as outlined in our policy.

13. Our Details

13.1 The Motorcycle Training App is managed and operated by our dedicated team.
13.2 For any inquiries, feedback, or concerns, you can reach us through the contact form on our app and website, or by directly contacting our office.

14. Analytics Cookies

14.1 To understand how our services are used and to improve them, we utilise Google Analytics, which employs cookies to collect data on service usage.
14.2 This data helps us generate detailed reports that guide our enhancements.
14.3 For more details on the data handled by Google, refer to [Google’s Privacy Policy] (http://www.google.com/policies/privacy/).

15. Third-Party Cookies

15.1 In addition to our own cookies, we may use various third-party cookies to deliver targeted advertising or track service usage.
15.2 Advertisements provided by Google AdSense may be tailored to your interests by tracking your activity via the DoubleClick cookie. Manage your preferences or opt out by visiting: [Google AdSettings] (http://www.google.com/settings/ads/).

Here are the refined sections incorporating best practices for clarity and functionality:

16. Blocking Cookies

16.1 You have the option to block cookies through your browser settings.
16.2 Please be aware that blocking cookies may affect the functionality and interactive features available on various websites, including ours.
16.3 Restricting cookies might prevent you from accessing some of our app and website features effectively.

17. Deleting Cookies

17.1 If necessary, you can delete cookies already stored on your device. For specific instructions, refer to your browser’s help section or settings.

18. Cookie Preferences

18.1 Currently, our app and website do not offer an option to manage cookie preferences directly through our platform.

19. Data Protection Registration

19.1 Motorcycle Riders Hub, the owner of the Motorcycle Training App, is registered with the UK Information Commissioner’s Office as a data controller, ensuring compliance with data protection regulations.

20. Our Details

20.1 Owned and operated by Motorcycle Riders Hub for Motorcycle Training App.
20.2 Registered in England and Wales, registration number 13508251, with our registered office located at Unit 19 Howard Road, Redditch, B98 7SE.
20.3 For inquiries or support, contact us via our website contact form, at our office address, or by telephone 01527 500333.

21. Updates

21.1 Our Privacy and Cookies Policy is regularly reviewed and updated. The latest version was revised on 24 September 2024, and any changes will be published on our app and website.